This page is the verified support route for Wfkvd bath-towel orders, textile construction questions, delivery issues, and approved return instructions.
Bath-textile policy map: Use the support route, check service hours, and verify the operator identity before sending an inquiry.
HOW TO REACH US
Current Support Email: support@wfkvd.shopBusiness Phone Number: +6581663976
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Include the order number, SKU, and named textile point involved. State whether the question concerns terry loops, a dobby band, waffle cells, microfiber ribs, fibre content, size, color, hem, binding, corner, hanging loop, quantity, or delivery condition. This channel is not a medical, dermatology, laundry, or hygiene diagnosis service, and body or skin photographs should not be sent.
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
OUR IDENTITY
Legal Business Name: EZZOLED PTE. LTD.Store Name: Wfkvd
Physical Business Address: 150 South Bridge Road, #02-14, Fook Hai Building, Singapore 058727